Refund Policy – KK360
At KK360, customer satisfaction is our priority. This policy outlines the terms for returns, refunds, and exchanges.
Return Eligibility
Products can be returned within 7 days of delivery, provided they are unused, in original packaging, and in resalable condition. Certain items like personal care products may not be eligible for return due to hygiene reasons.
Return Process
To initiate a return:
Log in to your KK360 account
Select the order and request a return
Follow the instructions provided
Once approved, the product will be picked up or shipped back as per guidelines.
Refund Policy
Refunds are processed after the returned product is inspected and approved. The refund will be credited to the original payment method within 5–7 business days.
Exchange Policy
Exchanges are subject to product availability. If unavailable, a refund will be issued.
Non-Returnable Items
Items that are damaged due to misuse, customized products, or perishable goods are not eligible for return.
Delayed Refunds
In case of delays, users are advised to check with their bank or payment provider.
Seller Responsibility
Since KK360 is a multivendor platform, individual sellers may have specific return policies, which users should review before purchase.